Pressure testing
- Finds
- Whether an isolated section holds pressure
- Will not find
- The precise location; results need interpreting against the system
24/7 PLUMBING & HEATING · LONDON & THE M2524/7 London plumbers.
24/7 London plumbers.
Complete plumbing.
Plumbers for every London borough and inside the M25, 24 hours a day, with a £60 call-out. Our 10 active vans handle emergency repairs, leak detection, boiler and cylinder replacement, and complete pipework installations. Based in Enfield and rated 5.0/5 from 41 Google reviews.
£5 million public liability insurance · Gas Safe registered engineers for gas work10 active vans. London-wide. 24/7.
LET’S GET IT SORTED
What can we help with?
HERE FOR YOUR HOMEEmergency repairs.
Emergency repairs.
Major projects.
Leak detection, boiler and cylinder replacement, complete pipework
and ongoing maintenance. One company for the whole job.
10active vans
24/7emergency cover
All Londonevery borough
M25everywhere inside
£5 million public liability insurance Gas work carried out by Gas Safe registered engineers.
24 HOURS A DAY. SEVEN DAYS A WEEK.
Plumbing emergency?
We’re ready.
Burst pipes, spreading leaks or no hot water. Tell us what is happening and where you are. Our team covers London and the M25, 24/7.
Emergency plumbing
SPECIALIST LEAK INVESTIGATIONFind the source.
02 / 06Find the source.
Complete the repair.
A damp patch is only the starting point. We investigate the source, explain the access needed and agree the repair.
- Acoustic, thermal and tracer-gas investigation
- Repair, reporting and reinstatement
HOT WATER SYSTEMSA new cylinder.
A new cylinder.
A complete installation.
Replacing a cylinder starts with your hot water demand, available space and existing supply. Get a clear installation scope for your property.
Demand assessedSystem sizedPipework connectedInstallation commissioned
Cylinder replacement 
UNDERSTAND THE EXISTING SYSTEMSurvey first. Specify the right replacement.
HEATING THAT WORKS FOR YOUR BUILDINGBOILER REPLACEMENT & INSTALLATIONReplace the boiler.
04 / 06Replace the boiler.
Plan the whole system.
Choose the right replacement for the building, not just the old boiler’s footprint. We assess demand, connections and the work around it.
- 01Assess the property and existing heating
- 02Agree the specification and project scope
- 03Install, commission and hand over
DOMESTIC & COMMERCIAL PROJECTSComplete pipework.
Complete pipework.
Built around your project.
New connections, rerouted supplies or a complete re-pipe. Plan the routes, access and testing before the finishes go back.
Pipe wiring and re-pipingRefurbishments and extensionsCommercial plumbing installations
Discuss your pipework project 
ONE COMPANY. THE COMPLETE JOB.From maintenance
From maintenance
to major works.
Bathrooms, kitchens, heating upgrades and property reports. We support homeowners, landlords, managing agents and businesses with planned work as well as emergencies.
Explore all servicesProjects and maintenance
Bathroom and kitchen plumbing
Bathroom and kitchen fitting
Heating and hot water
Heating repairs and upgrades
Radiator repair and replacement
Projects and maintenance
General plumbing and maintenance
Homes, landlords and commercial properties
Projects and maintenance
EICRs and gas safety certificates
EICR electrical condition reports
Projects and maintenance
Commercial plumbing and property management
Commercial plumber call-outs and installations
DETECTION, REPAIR AND REINSTATEMENT
One visit. Three trades.
Most leak companies in London detect only. They find the leak, give you a report and leave you to arrange a plumber, and then a plasterer, and then a tiler. We carry all three, so the job finishes with us rather than starting again with somebody else.
Step One
We find it
Pressure testing to prove the loss is real and size it, then acoustic, thermal and non-invasive tracer gas to place it. The floor is opened once, where the leak is.
Step Two
We repair it
Copper, plastic, lead and heating pipework, cylinders, valves and joints. Most domestic leaks are repaired on the same visit they are found.
Step Three
We make it good
Our own handymen and builders close the floor, screed, plaster, ceiling or tiling we opened. You are not left holding a hole and a list of other trades to ring.
Hourly rate agreed before we attend across all three. The same £60 call-out applies whatever the job turns out to be. The scope is agreed before work starts.
Everything we coverSTART WITH WHAT YOU CAN SEE
What needs sorting out?
The same symptom comes from three or four different faults, and usually only one of them is worth paying anyone to look at. Find the closest description below.
Explore common faults- The radiators are hot but the taps run coldThe boiler is clearly lit, which makes the cold tap feel like a mystery.
- One radiator is cold and the rest are fineCold at the top is normally air.
- A radiator valve is weepingAlmost always the gland nut or the olive on the tail rather than the valve body.
- A thermostatic valve has stopped doing anythingThe pin under the head seizes when it has sat in one position all summer.
- Boiler leaking waterBoiler leaking water? Switch it off from a dry spot, keep clear of wet electrics and do not open the casing. Gas Safe registered engineers: 020 4652 8585
- Boiler losing pressureBoiler keeps losing pressure? Water is escaping somewhere: a radiator, hidden pipework or the pressure relief valve. What to check, or call 020 4652 8585.
- Ceiling leaking waterWater leaking through a ceiling needs careful action. Learn when to keep clear, how to report the problem and what tracing and repair may involve.
- Hot water cylinder leakingHot water cylinder leaking? Learn the difference between a vessel leak, pipe connection and safety discharge, with safe next steps and repair choices.
- Hot water runs coldHot water runs cold after starting warm? Compare combi, cylinder and single-shower patterns, record safe observations and decide what needs assessment.
- Low water pressureLow water pressure? Check whether it is one tap, the hot side only or the whole house, and whether neighbours have it too. Plumbing fault? 020 4652 8585
- Overflow pipe dripping outsideAn overflow pipe dripping outside can be a cistern or tank fill valve, a boiler or cylinder discharge, or condensate. How to tell which. Never cap it.
- Radiator cold at the bottomA radiator cold at the bottom can point to restricted circulation or deposits. Learn what to observe safely and when cleaning or a repair needs assessment.
- Stopcock leaking or stop tap drippingStop tap dripping from the spindle or a joint? Don't force it. What to check safely, how to contain the water and how a leaking stopcock gets repaired.
- Toilet leaking from the baseToilet leaking from the base when flushed? The water may come from the cistern, supply or waste seal. What to check and when to stop using it.
- Tundish drippingTundish dripping near your hot water cylinder? Understand why discharge needs assessment, what to report safely and why safety outlets must stay clear.
- Water meter moving when the taps are offA moving water meter with taps off can indicate hidden use or leakage. Understand safe observations, supply-pipe checks and when to contact your supplier.
WHAT ACTUALLY HAPPENS
What happens when you call us out
Tell us about the problem, let us check the cause, agree the repair and understand how the area will be left. You should know what happens next at each stage.
What a visit costs- 01
Tell us what you can see
Describe the symptom, where it happens and when it started. Photos of the affected fitting can help us understand the job before a visit.
- 02
Find the fault before anything is lifted
We begin with accessible checks and explain any further access needed. A damp patch or cold radiator is a clue, rather than a diagnosis on its own.
- 03
Agree what to do about it
We explain the proposed repair, the charging basis and any parts required. If something remains uncertain, we say so before you decide.
- 04
Put the room back
We check the repair and tidy the work area. Any making good or further decorating needed is discussed as part of the job.
We finish the job we opened
You are not buying a report. You are buying a working system and a usable room.
Detection, repair and reinstatement sit with one team here, so nobody hands you a hole in the floor and a phone number for somebody else.
Traced. Repaired. Put back.
London homes range from older conversions to purpose-built flats. The pipework, access and shared supplies all matter when deciding how to approach a repair.
One team, from trace to reinstatementTop
Services
24/7 emergency plumbing
Burst pipes, active leaks, failed hot water and urgent plumbing faults. Our 10-van operation covers every London borough and everywhere inside the M25, day and night.
Leak detection and repair
Locate concealed leaks in supply pipes, heating systems and building services. We investigate the source, explain the access required, carry out the repair and plan the reinstatement.
Hot water cylinder replacement
Cylinder replacement and hot water system upgrades for homes, commercial premises and managed buildings. We assess demand, available space and existing pipework before recommending the installation.
Boiler replacement and installation
Replace an ageing boiler or plan a heating installation as part of a refurbishment. We review the property, hot water demand and existing system, then set out the scope and installation plan.
Pipe wiring and pipework replacement
New pipework, re-piping and supply or waste rerouting for refurbishments, extensions and commercial projects. We plan routes, access and testing around the building and the wider works.
Opened once, and closed by us.Get your
hot water back
One visit that ends with the fault proven, the pipework sound and the room usable again.
- Hourly rate agreed before we attend, fixed before we set off; the total depends on how long the job takes
- £60 call-out, the same on leak detection as on general plumbing
METHODS CHOSEN FOR THE PROBLEM
How the leak is actually found
No single method finds every leak, and anyone who tells you otherwise is selling the one piece of equipment they own. These run in order, cheapest and least invasive first, and most jobs stop long before the last one.
Acoustic detection
- Finds
- Pressurised pipework under floors, screed and walls
- Will not find
- Low-pressure and gravity systems, and anything under heavy traffic noise
Thermal imaging
- Finds
- Temperature patterns from heating pipes and hot supply runs
- Will not find
- Cold-water leaks with no thermal contrast, and it produces false positives
Tracer gas
- Finds
- Escaping test gas from suitable isolated pipework
- Will not find
- Gas can travel away from the source; access and pipe suitability matter
Every visit ends with a written report prepared to support a trace and access claim, method, findings, thermal images, moisture readings and pressure results, dated. Your insurer decides what your policy covers. How trace and access works
AGREED BEFORE WE SET OFF
What we charge, and what moves the total.
Your hourly rate is agreed before we attend. Once we have assessed the fault, we explain the work, likely time and parts needed before proceeding.
Hourly rate agreed before we attend£60 call-out, agreed before an engineer sets off
- An awkward property or an evening visit does not change the rate
- Parts we do not carry are ordered in and listed separately
The rate is fixed before we attend and does not rise for a difficult property, an awkward access or an evening visit. The total depends on how long the job takes; the rate cannot change.
What is and is not includedCLEAR ANSWERS BEFORE YOU BOOK
Why choose us?
Finding the fault is only the beginning. Here is how we handle the repair, the making good, and what happens next.
Speak to our teamDo all plumbers charge a call out fee?
No. Plumbers use different charging arrangements, so ask before booking. Our call-out fee is £60, with the hourly rate agreed before we attend. The final total depends on the work and any parts needed. We explain the proposed repair before proceeding so you can decide.
Do you take on large plumbing projects?
Yes. We undertake boiler and cylinder replacement, pipe wiring and re-piping, bathroom and kitchen plumbing, commercial installations and planned maintenance. We assess the property and quote the scope before the project starts.
What are the signs of a good plumber?
A good plumber explains the proposed work, answers questions clearly and agrees the charging basis before starting. Ask about experience with your particular job, relevant qualifications and insurance. For work that needs a specific registration, check it directly with the relevant register rather than relying on a badge.
What is classed as a plumbing emergency?
An uncontrolled water leak or overflowing waste can need urgent attention, especially when it is causing damage. Keep away from water near electrical fittings. If you can safely reach a familiar water stopcock, turning off the supply may limit the leak while you arrange appropriate help.
Do you cover my area at night or on weekends?
Our 10 active vans operate 24/7 across every London borough and everywhere inside the M25. Contact us with the postcode and the problem; we will confirm attendance based on the location, urgency and availability.
Do you put the floor back?
We discuss access and making good before starting work. If floorboards need lifting, ask how they will be reinstated and whether any further finishing is needed. Some surfaces or existing damage may need separate attention, so the scope should be agreed rather than assumed when booking a repair.
WHO WE WORK FOR
Homes. Businesses.
Property portfolios.
The engineering is the same. What changes is what has to come out of it, a repair, documented findings, information for an insurance claim, or a block kept running while the work happens.
Homeowners
A ceiling coming through on a Sunday, or a water bill that has doubled with nothing visible. One rate, and the damage put back afterwards.
Emergency leak repairLandlords and managing agents
A leak between two flats where nobody yet knows whose pipe it is. We investigate the source and explain our findings so the responsible parties can agree the next step.
Property maintenanceInsurance claims
Cover varies by policy. Tell us what evidence your insurer requires so the investigation and any reporting can be scoped before work starts.
Trace and accessCommercial and blocks
Risers, plant rooms, communal supplies and secondary hot water loops. We coordinate access and work around the building’s needs.
Commercial leak repairLONDON & THE M25
Every London borough.
Everywhere inside the M25.
Where you are matters less than what you live in. A Victorian conversion, a flat in a purpose-built block and a newer build each fail in their own way.
Older conversions can hide several generations of pipework beneath floors and behind walls. We check the likely route before discussing any access needed.
In a block of flats, a leak may involve shared pipes or a neighbouring property. Tell us about your managing agent and any access arrangements when you book.
Limescale can affect taps, valves and hot water fittings. We look at the condition of the part and explain whether a repair or replacement makes sense.
Where we work- Flats, blocks and managing agentsShared pipes and communal stopcocks need the right access. We help clarify what needs checking and whether the managing agent should be involved.
- Period conversionsPipework is not always where you expect it. We discuss the access needed and how disturbed surfaces will be left before work starts.
- Newer buildsConcealed pipework and modern controls can make a simple symptom harder to trace. We start with accessible checks before considering further access.
WORTH READING FIRST
Read these before you book anyone, including us
A few useful details can make it easier to explain a plumbing problem and choose the right help. Start with our practical advice before booking a visit.
- Ask a plumberCold radiator: air, sludge or the valveA cold radiator can have several causes. Its temperature pattern and the valve setting are useful details to note before asking for help.
- Ask a plumberIs a dripping tap worth calling anyone aboutA persistent drip is worth investigating. Tell us which tap is affected and whether the water comes from the spout, handle or pipework beneath it.
- GuideHow to check a plumber before you let them inThe questions to ask about experience, insurance, qualifications and pricing before you book a visit.
Our Promise
Straightforward
One team traces the fault, repairs it and makes the damage good. No handover to a second firm once the water has stopped.
Honest
Clear advice, an agreed scope and straightforward communication. We explain the work and the costs so you can make an informed decision.
Considerate
We trace before we cut. Acoustic listening, thermal imaging and a pressure test narrow the search down, so the floor gets opened once and in the right place.
Documented
An intermittent leak does not always give itself up on the first visit. When that happens you get what has been ruled out, which zones are isolated, and what a second visit would involve.
Transparent
Hourly rate agreed before we attend with a £60 call-out, agreed before the engineer sets off. The rate is fixed before we attend and does not rise for a difficult property, an awkward access or an evening visit. The total depends on how long the job takes; the rate cannot change.
we opened.
London & the M2510 active vans.
All London. All hours.
London-wide plumbers and heating engineers. What changes the job is the building, not the postcode.
- 24/7 emergency plumbing
- Leak detection and repair
- Hot water cylinder replacement
- Boiler replacement and installation
- Pipe wiring and pipework replacement
- Bathroom and kitchen plumbing
- Heating repairs and upgrades
- General plumbing and maintenance
- EICRs and gas safety certificates
- Boiler repair and servicing
- Drainage and toilet unblocking
- Hot water repairs
- Water damage restoration
- Commercial plumbing and property management
LOYAL PLUMBERSLet’s get your
Let’s get your
hot water back on.
Tell us what you need and where the property is. Our London-wide team handles emergency repairs, complete installations and planned maintenance.
Call 020 4652 8585 Rate agreed before we attend · Floors, walls and ceilings reinstated